Insurance

Claims procedure

To make a re-imbursement claim for medical expenses under group university and group sporting association policies, please complete an Insurance claim form (PDF). Claim forms to be completed and returned to UQ Sport within 30 days of incident to avoid unnecessary delay.

Please note that the Health Insurance Act (Cth) 1973 does not permit the Insurer to contribute to any Medical Expenses covered (whether fully or partly) by Medicare (“the Medicare Gap”).

Correct completion of these forms will assist us to make accurate and faster decisions regarding our customers' claim for benefits and ensure that where benefits are payable, they reach our customers in a timely manner. Incomplete claim forms will be returned for completion, leading to assessment delays.

More information

To enquire further please phone (07) 3346 8701 or email socialsport@uqsport.com.au.

Non-Medicare Medical Expenses means expenses:

(a) incurred within twelve (12) months of sustaining a Bodily Injury: and

(b) paid by a Covered Person or by the Policyholder for Doctor, physician, surgeon, nurse, physiotherapist, chiropractor, osteopath, hospital and/or ambulance services for the following treatments:

o Medical

o Surgical

o X-ray

o Chiropractor

o Osteopathic

o Physiotherapy

o Hospital

o Nursing Treatment

but does not include dental treatment, unless such treatment is necessarily required, to teeth other than dentures and is caused by the Bodily Injury referred to in (a) above.

CONDITIONS APPLYING TO NON-MEDICARE MEDICAL EXPENSES

1. The benefit payable is less any recovery made from any private health insurance fund with respect to the expense.

2. No benefit is payable in respect of the Medicare gap, being the difference between the payment made by Medicare and the Medicare Benefits Schedule fee for the expense.

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